Major Incident #8522191244

Emergency Maintenance – FortiGate Firewall Security Upgrades

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Incident affecting: Nationwide
 
We will be carrying out emergency maintenance to upgrade FortiGate firewalls following the identification of a critical security vulnerability.

Maintenance will take place between 18:00 and 02:00 on 22–23 October and 23–24 October.

Customers may experience a brief interruption to service of approximately 10–15 minutes while their firewall is upgraded and rebooted.

We apologise for any inconvenience caused.
 

Updates(most recent first)

  • This incident has been logged and our team is now working to diagnose and fix the problem.

    Incident created
    2 days ago - 6:00pm on 22nd October 2026

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