A fix has been implemented and our engineering team is now testing the system to make sure the issue has been successfully resolved.
We are seeing services start to recover from 14:29 onwards.
Elevate's field engineer is now present at the Data Centre and will begin diagnosing the fault
The Elevate field engineer will be present at the Data Centre within the next 30 minutes.
We will provide an additional update shortly.
Elevate are in the process of dispatching a field engineer to the Manchester Data Centre for further diagnostics.
We will provide a further update in the next 30 minutes.
This incident has been logged and our team is now working to diagnose and fix the problem.
